Incident Response
When theft, aggression, trespass matters, or store disruption occur, our guards respond professionally, lawfully, and with a clear understanding of escalation thresholds.
Core Services
Data Driven Security
We collect store-specific analytics through our guards to identify high-risk areas, blind spots, and common theft zones, then tailor our floor plans so guards can pressurize where matters most and help reduce shrinkage and save you money.
Police Liaison
We speak with Police regarding our site issues on behalf of the client until a resolution is brought about. Being ex-Police ran, we have the knowledge and understanding that comes with assisting Police in prosecuting offenders, which makes for easy and swift resolutions without the hassle. We use online sites such as Auror as a main communicator with Police.
Core Services
Data Driven Security
We collect store-specific analytics through our guards to identify high-risk areas, blind spots, and common theft zones, then tailor our floor plans so guards can pressurize where matters most and help reduce shrinkage and save you money.
FREE Staff Training
Ex-Police staff take your employees through a monthly non-physical training. Learn what to do if you see theft. How to call security safely and without making a scene. How to handle aggression calmly and confidently. Simple tools for a tougher retail environment- and more.
Incident Response
When theft, aggression, trespass matters, or store disruption occur, our guards respond professionally, lawfully, and with a clear understanding of escalation thresholds.
Quality Guards
Our guards are trained through our private framework, developed by ex-Police staff and experienced store detectives. This model focuses on identifying persons and vehicles of interest, de-escalation, professional engagement, and practical in-store decision-making. We keep our team selective and maintain high standards by tracking staff performance and regularly meeting with clients to ensure the service delivered is consistent, effective, and aligned with your store.
Police Liaison
We speak with Police regarding our site issues on behalf of the client until a resolution is brought about. Being ex-Police ran, we have the knowledge and understanding that comes with assisting Police in prosecuting offenders, which makes for easy and swift resolutions without the hassle. We use online sites such as Auror as a main communicator with Police.
Collect
Collect store data and observations from our guards and surveillance staff, with all findings recorded and tracked.
Analyse
We analyse the data to identify high-risk areas, blind spots, and locations that require increased attention.
Apply
We apply our findings to create a tailored in-store plan focused on key areas, then track outcomes and continuously refine our approach.
Your questions, answered
Quality Guards
Our guards are trained through our private framework, developed by ex-Police staff and experienced store detectives. This model focuses on identifying persons and vehicles of interest, de-escalation, professional engagement, and practical in-store decision-making. We keep our team selective and maintain high standards by tracking staff performance and regularly meeting with clients to ensure the service delivered is consistent, effective, and aligned with your store.
FREE Staff Training
Ex-Police staff take your employees through a monthly non-physical training. Learn what to do if you see theft. How to call security safely and without making a scene. How to handle aggression calmly and confidently. Simple tools for a tougher retail environment- and more.
Collect
Collect store data and observations from our guards and surveillance staff, with all findings recorded and tracked.
What type of stores do you work with?
We focus on retail environments, particularly supermarkets and high-volume stores where theft, floor awareness, and staff support are key.
How quickly can your service be adjusted if our needs change?
We work closely with clients and can adjust coverage, focus areas, and store priorities as needed.
What retail security services do you offer?
We provide retail security and loss prevention services tailored to supermarket and high-volume store environments. This can include floor guarding, entry monitoring, CCTV coordination, incident response, and store-specific loss prevention support.
Do you offer coverage outside standard trading hours?
Yes. Coverage can be arranged around your store’s needs, including early starts, late finishes, nights and higher-risk trading periods.
How is pricing structured?
Pricing is based on the level of coverage required, site risk, hours needed, and the type of support you want in place. We can discuss a structure that suits your store.
How do we get started?
Get in touch with us and we can discuss your store, your concerns, and the level of support that would suit your site.